Operations & Customer Success

Training & Enablement Manager

About the Role

As a Training & Enablement Manager, you will design, deliver, and maintain training programs that help veterinary teams and internal staff get the most out of the TurboVets platform. You will create clear, effective learning materials, lead training sessions, and support continuous education initiatives that enable users to operate with confidence and efficiency.

RESPONSIBILITIES

Develop training curriculum, documentation, and enablement resources for end users and internal teams
Lead onboarding sessions, workshops, and ongoing educational programs
Collaborate with Customer Success, Product, and Operations to identify learning needs
Maintain a consistent, high quality library of training content
Evaluate training effectiveness and improve materials based on user feedback
Support rollout readiness and ensure users understand new product features

QUALIFICATIONS

3 plus years of experience in training, enablement, education, or instructional design
Strong communication and facilitation skills
Ability to translate workflows and product features into clear educational material
Experience building curriculum, documentation, or structured learning programs
Bonus experience in healthcare, veterinary operations, or SaaS onboarding environments

WHO YOU ARE

A strong communicator who enjoys helping people understand complex workflows
Organized, patient, and detail oriented
Passionate about building clarity, consistency, and confidence in user adoption

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Equal Opportunity Statement

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.