Turbovets, Inc., a Texas corporation (“TURBOVETS,” “we,” “us,” or “our”), iscommitted to protecting your privacy. This Privacy Statement explains how wecollect, use, share, and protect your personal information. It applies only to thewebsite https://www.Turbovets.com (the “Site”). In this Privacy Statement, theterms “user” or “users” refer to anyone who visits the Site or uses TURBOVETS’services, including past, current, or potential users. This Statement covers howTURBOVETS handles personal information related to our managed hosting andinternet services (the “Services”).

If your personal information changes, you can correct it by contacting us by phone or mail using the contact details below. We will respond within 30 days. Questions or concerns about the Site, Services, or this Statement can be sent to: privacy@Turbovets.com.

TURBOVETS may collect personal information in different ways—online, on paper, by email, fax, or during support interactions. We may collect your name, address, phone number, email, billing details (like your credit card number and expiration date), and other details like your military rank, branch, years of service, and veteran status.

We only use your name, address, and billing details to process orders (if needed). We may also use your contact information for customer support, notifications, updates, or marketing. We will never sell your information or use it for purposes not explained here.

If you apply for or sign up for services, we may ask for financial details, like your credit card number and billing address. We will not sell or share this information, except as explained in this policy or when needed to complete an order.

We may use your IP address and session ID to fix technical problems, customize your experience, and manage the Site.

We try to keep your information accurate and secure. We use strong security measures and monitor our systems regularly. However, we cannot guarantee complete security of data sent to or stored on our systems.

You can contact us by phone or mail to access or correct your personal information. To protect your privacy, we may verify your identity before making changes.

We may use the information we collect to study how effective our Site and services are. We will only share information publicly when required by law, subpoena, or as part of our user agreements.

We may email you about new services, benefits, or updates. You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of those emails. However, we will still send important emails about your account or service interruptions.

We may share your information with contractors and partners who agree to keep it private and only use it to help us provide services. This may include third-party payment processors. We may also share anonymous, aggregated data with investors or partners. If we ever sell TURBOVETS, customer information may be transferred, but it will be treated according to this Statement. If we make major changes to how we use your data, we’ll notify you on the Site or by email.

To improve our services, we collect data related to your workflow, such as steps, time spent, costs, and decision patterns. This data helps us improve the workflow templates we offer to other users.

We do not knowingly collect information from anyone under 13, and the Site is not designed for children under 13.

Our Site may link to other websites. Their privacy policies may be different, and we are not responsible for how they handle your information. We recommend reviewing their policies before sharing any personal information.

By using our Site, you agree to this Privacy Statement and to Texas law applying to any disputes. If you sign other agreements with TURBOVETS, those agreements may have additional privacy terms.

If you have questions or concerns, please contact: privacy@turbovets.com

We may update this Privacy Statement in the future. If we make major changes, we’ll post a notice on our Site. We will not use your current information in a new way without giving you a chance to opt out.

When you visit our Site, we use cookies (small files stored on your computer) to make your experience better. Cookies may track how you use the Site, such as your browser type or most-clicked links.

You can set your browser to accept, reject, or alert you when cookies are used. (Check your browser’s Help section for how to change settings.)

We use cookies to help you sign in, save your preferences, estimate our audience size, and improve our services.

Sometimes, we work with outside companies to track anonymous user data and help improve our Site. These companies do not collect personal information.

TURBOVETS does not allow third parties to use or share any user information— including de-identified, anonymized, or pseudonymized data—for any purpose unless the user has given active, informed consent. This means third parties cannot access or use your information in any way without your clear permission.

If there is a breach that affects your personal information, TURBOVETS will notify you as soon as possible after becoming aware of it. We will provide details about what happened, what information was involved, and what steps we are taking in response. We will also give you clear instructions on any actions you may need to take to protect yourself.

TURBOVETS will retain user data, including any non-Veterans Affairs shared data, for up to seven (7) years after an account becomes inactive or dormant. This retention period allows us to meet legal, regulatory, and operational requirements. After this period, the data will be securely deleted or anonymized, unless we are required by law to keep it longer. Users may contact us at any time to request deletion of their personal information, subject to applicable laws and obligations.

Users may request the deletion of all personal data, including any non-Veterans Affairs data, at any time by contacting TURBOVETS. Once we receive the request, users can expect their data to be deleted within thirty (30) days, unless we are required by law to keep it for a longer period.

To make a request, email: privacy@Turbovets.com. We will not treat you unfairly for using your rights.