RESPONSIBILITIES

• Run onboarding and offboarding processes, including hardware, access, and credentials
  
• Automate onboarding workflows to increase consistency and efficiency
  
• Manage device health and compliance using Sophos and JamfNow in a Mac first environment
  
• Maintain SaaS and cloud access across Google Workspace, O365, Cloudflare, AWS, Copilot, Cursor, and 1Password
  
• Configure and manage Cloudflare WARP for secure endpoint connectivity
  
• Administer Google Admin Console permissions, SAML SSO, OAuth controls, and support future Okta integration
  
• Support API and service account access for Google Cloud services
  
• Oversee Slack administration, integrations, and workspace management
  
• Coordinate with Operations on asset tracking, hardware returns, and documentation
  
• Maintain clear documentation and diagrams that support IT audits and DevOps alignment
  
• Identify gaps, drive process improvement, and strengthen security hygiene across the IT environment
  

QUALIFICATIONS

• 3 to 5 years of experience in IT support or systems administration
  
• Proficiency managing Google Workspace and MDM solutions such as JamfNow
  
• Understanding of SAML, OAuth, and SSO authentication frameworks
  
• Familiarity with AWS IAM, Cloudflare access, and SaaS security practices
  
• Strong organizational skills and attention to detail
  
• Ability to communicate technical information clearly and calmly under pressure
  

WHO YOU ARE

• A dependable problem solver who takes ownership of systems and results
  
• Methodical, detail oriented, and committed to maintaining a secure, well organized environment
  
• Comfortable working in fast paced settings and supporting teams with urgency and clarity
  

EQUAL OPPORTUNITY STATEMENT

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.