These Terms of Use (“Terms”) govern your installation and use of TurboExtension, a Chrome browser extension developed and operated by TurboVets, Inc. (“Company,” “we,” “us,” or “our”). By installing or using TurboExtension, you agree to be bound by these Terms. If you do not agree, do not install or use TurboExtension.
These Terms apply solely to TurboExtension. Your broader use of the TurboVets Platform is separately governed by the TurboVets Terms of Service, End User License Agreement, and Privacy Policy, which remain in full effect and are incorporated herein by reference.
TurboExtension is a Chrome browser extension that allows you, as a veteran, to initiate a voluntary, one-time data sync from your authenticated va.gov session directly to the TurboVets platform. The sync transmits data you have expressly directed TurboExtension to retrieve, including profile, Power of Attorney (POA), and claims information, for the sole purpose of populating your TurboVets account.
TurboExtension does not run in the background, collect data passively, or perform any sync without your direct and explicit initiation.
TurboExtension is intended for use solely by veterans who hold an active, authenticated va.gov account. You must be at least 18 years of age and must have the legal authority to authorize access to your own United States Department of Veteran’s Affairs ( “VA”) data. You may not use TurboExtension to access VA data belonging to any other person.
When you initiate a sync, TurboExtension accesses your existing authenticated va.gov session to read and transmit data you have selected. The following applies to every sync:
By installing TurboExtension and initiating a sync, you:
All data transmitted through TurboExtension is received, stored, and handled by TurboVets in accordance with the TurboVets Privacy Policy and all applicable federal laws, HIPAA requirements, and VA data protection standards.
TurboVets does not sell or monetize any data collected through TurboExtension. Data is stored exclusively for the purpose of providing you with services on the TurboVets platform. No VA data is stored within the extension itself.
TurboVets may access, use, or disclose data only as necessary to provide the platform, comply with applicable law, or fulfill obligations under agreements with the Department of Veterans Affairs or other authorized government entities, in each case subject to appropriate confidentiality and security protections.
TurboVets is a privately owned company and is not affiliated with, endorsed by, or sponsored by the government of the United States, the United States Department of Veteran’s Affairs, the United States Department of Defense (Department of War) or any branch of the U.S. Armed Forces. References to military service, veterans, the Department of Defense (Department of War), or related organizations are made for informational purposes only.
TurboExtension is an independent tool developed by TurboVets. Nothing in TurboExtension’s operation creates or implies a formal integration with VA systems beyond reading data from your own authenticated va.gov account.
By installing and using TurboExtension, you agree not to:
TurboVets is committed to protecting your privacy. The following key principles apply to data collected or transmitted through TurboExtension:
No sale or monetization. TurboVets will never sell, rent, or monetize veteran or user data.
Platform use only. Data transmitted through TurboExtension is used solely to provide and improve services within the TurboVets platform.
No local storage. TurboExtension does not store any VA data within the extension itself.
Security. TurboVets implements administrative, technical, and physical safeguards to protect data in accordance with applicable federal and VA security standards.
Federal compliance. Data handling complies with the Privacy Act of 1974, HIPAA (where applicable), FISMA, VA Directive 6500, and all other applicable federal requirements.
For complete details on how your information is collected, used, and protected, please review the TurboVets Privacy Policy at turbovets.com/privacy.
You must immediately report any suspected or confirmed security incident, including unauthorized access, data exposure, or system compromise, to TurboVets at Legal@TurboVets.com. Where VA data is involved, TurboVets will comply with all applicable VA incident reporting requirements, including notification within one (1) hour of discovery where required.
TurboExtension is provided “as is” to the extent permitted by applicable law. TurboVets makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of any data retrieved through TurboExtension, or the uninterrupted availability of the extension. TurboVets is not responsible for any errors in VA data as returned from va.gov.
Nothing in these Terms limits obligations required under applicable federal law, VA policy, or security requirements.
To the extent permitted by applicable law, TurboVets’ total liability arising from your use of TurboExtension shall not exceed the amount you paid for the TurboVets platform. Since TurboVets is provided at no cost, this amount is $0.00. TurboVets is not responsible for indirect, consequential, incidental, or special damages arising from your use of TurboExtension.
Nothing in this section shall limit liability where prohibited by applicable law, including obligations related to data protection, security incidents, or compliance with federal requirements.
12. Indemnification. If a third party claims that the VA data you directed TurboExtension to transmit, or your use of TurboExtension, violates that third party's rights or applicable law, you agree to defend TurboVets against such claim and to assume any resulting costs, damages, or liabilities owed by TurboVets arising from that claim, except to the extent such claim arises from TurboVets' breach of these Terms or violation of applicable law.
13. Injunctive Relief and Remedies for Violation. You acknowledge that any actual or threatened violation of the restrictions in Section 7 relating to unauthorized access, impersonation, competitive use, or use by or through a proxy, agent, or third party, may cause TurboVets immediate and irreparable harm for which monetary damages alone would be an inadequate remedy. Accordingly, in addition to any other rights or remedies available at law or in equity, TurboVets shall be entitled to seek immediate injunctive or other equitable relief to prevent or stop any such violation, without the necessity of posting a bond and without proving actual damages, in any court of competent jurisdiction as described in Section 19 (Governing Law). TurboVets' pursuit of injunctive relief shall not waive or limit its right to pursue any other available remedy, including damages, indemnification under Section 12, or termination of access under Section 18.
14. Force Majeure. TurboVets will not be responsible for delays or failures in performance resulting from causes beyond its reasonable control, including natural disasters, power or internet outages, acts of government, pandemics, or war.
15. Waiver. Any waiver of a provision of these Terms must be in writing. A waiver of any breach or default does not constitute a waiver of any subsequent breach or default.
16. Severability. If any provision of these Terms is found invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
TurboVets agrees to comply with all applicable federal laws, regulations, and VA policies in connection with TurboExtension, including but not limited to:
Where TurboVets operates under a federal agreement, including a VA MOU/ISA, BAA, or contract, the terms of such agreement govern with respect to data handling, sharing, retention, security, reporting, and compliance obligations.
TurboVets may suspend or terminate your access to TurboExtension at any time, including to comply with applicable law, VA directives, security requirements, or upon request by authorized government entities. You may stop using TurboExtension at any time by uninstalling it from your browser.
These Terms shall be governed by applicable federal law. To the extent state law applies, it shall be applied in a manner consistent with federal law and any applicable VA requirements. Except as otherwise provided under applicable federal agreements, disputes shall be handled in a court of competent jurisdiction in Maricopa County, Arizona. By using TurboExtension, you consent to the personal jurisdiction of, and agree that venue is proper in, the state and federal courts located in Maricopa County, Arizona, for any dispute arising out of or relating to these Terms, and you waive any objection to such venue on the grounds of forum non conveniens or otherwise
TurboVets may update these Terms at any time. TurboVets will never change its position on the sale or monetization of veteran or user data. If material changes are made, TurboVets will notify you prior to such changes taking effect. Continued use of TurboExtension after updated Terms are posted constitutes acceptance of those Terms.
If you have questions about these Terms, please contact:
TurboVets, Inc.
5665 Dallas Pkwy, Suite 200
Frisco, TX 75034
Legal@TurboVets.com
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